QOne helps organizations manage queues, appointments, operator workflows, visitor information and service analytics within a single platform.
QOne combines software modules and compatible hardware into one system that can be adapted to the business processes of each organization.
Visitor registration, tickets, priorities, service routes and workload distribution.
Online booking with service, date, time and branch selection.
Join a queue without a kiosk using a QR code and a mobile web interface.
Call visitors, redirect requests, complete service and work with different service types.
Display queue calls, statuses, informational content and voice notifications.
Waiting and service statistics, branch workload, operator performance and service metrics.
QOne can be deployed according to customer requirements — from a small service point to a centralized multi-branch system.
Fast deployment and centralized access through secure web infrastructure.
Installation within the customer's infrastructure for organizations with specific IT requirements.
Connect to CRM, ERP, LDAP/SSO and other information systems via API.
Manage customer flows in branches.
Queues for reception, doctors and laboratories.
Organize citizen reception and appointment-based services.
Pick-up, returns, consultations and service areas.
Time slots, driver registration and zone management.
Distribute requests between specialists and service categories.
Kiosk, tablet, QR code or appointment booking.
The system identifies the service, priority and destination.
The operator calls the visitor and information is displayed on screen.
Managers monitor waiting times, workload and productivity.
We develop software solutions for customer service automation, queue management and digital transformation of visitor-facing processes.
The company operates under Ukrainian law and develops QOne for customers in Ukraine and European markets.
Legal entityQONE LLC / ТОВ «КЮВАН»
EDRPOU45992763
Registered address55 Bohdana Khmelnytskoho St., office 811, Kyiv, 01054, Ukraine
ProductQOne
Websiteqone.com.ua
QONE LLC does not conduct business activities in the Russian Federation, has no representative offices there and does not cooperate with counterparties resident in the Russian Federation.
QOne's priority markets are Ukraine and European countries. The company complies with Ukrainian legislation, applicable sanctions restrictions and principles of transparent business cooperation.
Tell us about your requirements, number of service locations and preferred workflow. We will help define the right configuration.